Frequently Asked Questions

Residents are permitted to have up to 3 pets in their apartment, with a maximum of 2 being dogs. We do not have any breed restrictions for dogs. However, exotic animals are not allowed.

We require a nonrefundable fee plus a monthly pet rent, please contact the office for details. All animals must be registered with PetScreening annually, which incurs a $30 fee. For further details and to complete the registration, please visit https://abberlysouthpoint.petscreening.com.

Deposit or Surety Bond due at move in along with prorated rent and pet fees if applicable.

No utilities are included. Electricity, Water, and Cable/Internet are billed separately to the resident. Rental rates include ADT Smart Home technology and Valet Trash Removal.

Rent is expected to be paid by the 1st of each month. If payment is not received by the 5th, late fees will be applied starting on the 6th.

We accept personal checks, money orders, and cashier's check (no cash). For your convenience, we accept online payments through ACH, credit card and debit card.

For your convenience after hours payments may be submitted through the Resident portal via, ACH, credit card or debit card.

The community is wired for Xfinity. Residents may choose their own package through the provider.

A signed Notice to Vacate form is required with a 60 day notice. MTM is required to give a 30 day notice with signed Notice To Vacate Form.

Guests are allowed to stay for up to two weeks. Beyond this period, they are required to be added to the lease agreement if they are over the age of 18.

You can install a satellite dish within your patio. It may not be adhered to our structure in any fashion and has to be contained within the patio area to meet our guidelines. Proof of Renters Insurance is required equal to $250,000.

Yes! We will be happy to accept packages if you are not home. Please keep in mind we are not held responsible for any damages or lost packages. We do reserve the right to refuse acceptance of large and perishable packages. Packages will be returned to sender within 2 weeks of delivery.

Smoking is prohibited in common interior areas of the community, including hallways, shared amenities, and the pool area.

Parking Stickers & Guest Passes: Residents receive one parking sticker and one permanent guest pass per apartment. For new vehicles, reuse the current sticker and update the office with the new registration. If a new sticker is warranted, please provide the old sticker to the Lease Office and a new one will be issued.

Towing: At move-in, residents will receive a window decal to be placed on the front passenger side. Visitors without a guest pass or parked outside designated visitor areas will be towed immediately. Any vehicle improperly parked (e.g., in handicap spots, double-parked) will also be towed immediately.

Our lease terms are variable and depend on move in time frame, floor plan and floor level. Please contact the leasing office for specific details.

During business hours, you may contact the office directly or place a work order through our Resident Portal. For after-hours emergencies, please call 540-479-2646 and select option 2 for our Emergency Maintenance Staff, who are available 24 hours a day.